At Narshika.com, we strive to ensure customer satisfaction with every purchase. Please read our Refund and Return Policy carefully before making a purchase.
Order Accuracy: Users are responsible for ensuring that they order the correct product. Narshika.com is not liable for orders placed in error.
Faulty or Incorrect Products: In the event that an error occurs on our part and the wrong product is delivered, users must provide proper evidence by contacting support@narshika.com. If the mistake is confirmed to be on our side, we will replace the product at no additional cost.
Refunds: We do not offer refunds for purchases unless in exceptional cases where a thorough enquiry is conducted, and it is determined that a refund is warranted. Such cases will be handled on a case-by-case basis by our support team.
Return Process: To initiate a return or report a faulty or incorrect product, users must contact support@narshika.com within 2 days of receiving the order. The email must include proper evidence of the issue, such as clear photographs or detailed descriptions.
Exceptional Cases: In exceptional cases where a refund is deemed appropriate, users will be notified by our support team. Refunds will be processed using the original method of payment.
Contact Information: For any inquiries or assistance regarding refunds and returns, please contact our support team at support@narshika.com.
Policy Changes: Narshika.com reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Users are encouraged to review this policy periodically for any changes.